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Privacy Policy

Last updated: 19 September 2026

Break by Mara respects your privacy. This Privacy Policy explains how personal information is collected, used and handled when you visit www.breakbymara.com or contact us through the website or by email.

In this policy, “Break by Mara”, “we”, “us” and “our” refer to the business responsible for this website.

1. Scope of This Policy

This policy covers personal information handled in connection with our website and related enquiries.

It does not cover the independent privacy practices of third-party ordering platforms, delivery services, social media platforms or other external websites linked from our website.

2. Information We Collect

Depending on how you interact with us, we may collect the following information.

Information you provide

When you submit an enquiry, send feedback or contact us, this may include your name, email address, any telephone number you choose to provide, and the contents of your message.

If you contact us about a collaboration or business opportunity, you may also provide your company name, professional contact details and proposal information.

Please provide only information relevant to your enquiry. Avoid sending identification documents, payment-card details or sensitive personal information unless specifically requested through an appropriate channel.

Technical information

Our website platform and enabled services may collect technical information such as your IP address, browser type, device information, pages visited, access times and error logs.

The information collected depends on the website features in use and, where applicable, your cookie preferences.

3. How We Use Your Information

We use personal information, where applicable, to:

  • Respond to questions, feedback and requests.

  • Communicate about our restaurants, menus and services.

  • Assess collaboration and business enquiries.

  • Operate, maintain and protect the website.

  • Identify technical problems and improve website usability.

  • Understand website usage through permitted analytics.

  • Manage consent preferences and privacy requests.

  • Meet applicable legal obligations and handle disputes.

If we wish to use your information for a materially different purpose, we will provide an appropriate notice and obtain consent where required.

4. Grounds for Processing

We process personal information with your consent where required, or on another ground permitted by applicable law.

Depending on the circumstances, this may include processing necessary to take steps at your request before entering into an agreement, fulfil an agreement, comply with legal obligations or establish, exercise or defend legal claims.

Visiting the website or reading this policy does not, by itself, constitute consent to marketing or optional tracking.

Where processing relies on consent, you may withdraw that consent by contacting info@breakbymara.com. Withdrawal does not affect the lawfulness of processing carried out before it was withdrawn.

5. Cookies and Similar Technologies

Our website is built using Wix and uses cookies and similar technologies to support website operation, security and functionality.

Depending on the features and integrations enabled, additional technologies may be used to remember preferences, analyse website usage or measure marketing activity.

Where consent is required, optional technologies should only operate after you have given that consent. You can use any cookie controls provided on the website to manage your preferences.

You can also block or delete cookies through your browser settings. Blocking some cookies may affect website functionality.

Third-party content and integrations may use their own cookies or similar technologies. Their handling of information is also explained in their respective privacy policies.

6. Marketing Communications

If we offer newsletters or promotional updates and you choose to subscribe, we may use your contact details to send information about Break by Mara, seasonal menus, campaigns and events.

Submitting a general enquiry does not automatically subscribe you to marketing communications.

You can withdraw your marketing consent using the unsubscribe option in a message, where available, or by emailing info@breakbymara.com.

Opting out of marketing does not prevent us from responding to your enquiries or sending necessary service-related communications.

7. Sharing Your Information

Where necessary for the purposes described in this policy, information may be shared with:

  • Authorised team members responsible for handling your enquiry.

  • The relevant restaurant team when your request concerns a particular branch.

  • Wix and other service providers supporting website hosting, communication, storage or technical operations.

  • Professional advisers where necessary for advice or handling a dispute.

  • Authorities or other parties where disclosure is required or permitted by applicable law.

Information shared should be limited to what is necessary for the relevant purpose and handled under appropriate confidentiality and data-protection arrangements.

8. Storage and International Processing

Information may be stored or processed in the United Arab Emirates and in other countries where our service providers operate.

Using an international website platform or communication provider may involve transferring information outside the UAE.

Where international transfers take place, applicable legal requirements and appropriate safeguards must be observed. You can contact us for further information about the arrangements relevant to your personal information.

9. How Long We Keep Information

We retain personal information only for as long as necessary for the purpose for which it was collected, subject to applicable legal requirements.

Retention depends on factors such as the nature of an enquiry, whether further follow-up is needed, legal record-keeping obligations and the need to resolve disputes.

Where information is no longer required, it should be deleted or anonymised, subject to any lawful retention requirements.

10. Protecting Your Information

We take reasonable technical and organisational steps to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.

However, no website, email service or storage system can guarantee complete security. Please avoid sending unnecessary sensitive information through general contact forms or email.

If you believe your information has been compromised in connection with our website, contact info@breakbymara.com.

11. Your Privacy Rights

Depending on the applicable law and circumstances, you may have rights to:

  • Request information about how your personal information is processed.

  • Request access to your personal information.

  • Request correction of inaccurate or incomplete information.

  • Request deletion of information where applicable.

  • Request restrictions on, or object to, certain processing.

  • Withdraw consent where processing relies on consent.

  • Request transfer of information where applicable.

  • Raise a complaint with the competent data-protection authority.

These rights may be subject to legal conditions or exceptions.

To make a request, email info@breakbymara.com. We may need to verify your identity before acting on it. Any verification information requested will be limited to what is reasonably necessary.

We will handle requests within the timeframe required by applicable law.

12. External Websites and Services

Our website may link to menu platforms, maps, delivery services and social media pages, or display third-party content.

When you interact with those services, the provider may collect information under its own privacy policy.

Please review the relevant provider’s policy before submitting personal information or completing a transaction. This policy covers our own handling of information and does not replace those independent policies.

13. Children’s Privacy

Our website is intended for a general audience and is not designed to collect personal information from children.

If you believe a child has submitted personal information without appropriate parental or guardian involvement, please contact us so we can assess the situation and take appropriate action.

14. Changes to This Policy

We may update this Privacy Policy to reflect changes to the website, our data practices or applicable requirements.

The latest version will appear on this page with a revised “Last updated” date. Where required, we will provide additional notice or seek consent for relevant changes.

15. Contact Us

For privacy questions, requests or concerns, please contact:

Break by Mara
Email: info@breakbymara.com
Website: www.breakbymara.com
United Arab Emirates

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